Direct all members of the team, including work rotas, productivity, training and development, safety, quality, and documentation, to ensure the laboratory operates at maximum efficiency;
Maintain close liaison with the Section Manager to ensure adequate resources are available to meet customer testing timelines;
Manage online reporting on LIMS, scheduling work from initiation through to sign-off, and developing and authorising customer reports in a timely manner to consistently meet customer expectations;
Conduct analysis as required to ensure customer deadlines are met;
Review test methods for quotation purposes;
Ensure that systems and procedures are maintained in compliance with all regulatory requirements;
Provide regular feedback to all team members regarding customer and organisational requirements and changes;
Address customer-related queries and coordinate with the team to resolve issues as necessary;
Ensure all relevant documentation is authorised and filed accurately in accordance with company procedures;
Communicate regularly with the team and ancillary groups to ensure effective information transfer throughout the organisation;
Participate in routine regulatory and customer inspections;
Ensure all analysts are trained and maintain comprehensive training records for all tests and additional training completed;
Oversee equipment maintenance and ensure repairs are conducted in accordance with company procedures, with regard to timeliness, quality, and cost;
Identify opportunities for quality and service improvement and implement continuous improvement initiatives.
Qualifications
Honours Degree in Biotechnology or Bioanalytical related subject;
Minimum 5 years' experience in a GMP biologics laboratory;
Minimum 2 years' supervisory or team leadership experience desirable;
Demonstrated capability to coordinate, schedule, and prioritise analytical work;
Proven technical expertise and established leadership credentials;
Commitment to quality assurance and customer service excellence;
Strong organisational skills with meticulous attention to accuracy and documentation;
Proficiency in internal and external communication;
Demonstrated ability to assess customer requirements and formulate appropriate technical solutions.
Don't forget to mention EuroScienceJobs when applying.