The European Organisation for Astronomical Research in the Southern Hemisphere (ESO) is the foremost intergovernmental astronomy organisation in Europe and the world’s most productive ground-based astronomical observatory. ESO carries out an ambitious programme focused on the design, construction and operation of powerful ground-based observing facilities enabling astronomers to make important scientific discoveries.
ESO operates three unique world-class observing sites in northern Chile: La Silla, Paranal and Chajnantor (home to ALMA and APEX), and the ESO Headquarters are located in Garching, near Munich, Germany.
At Paranal, ESO operates the Very Large Telescope, the world's most advanced visible-light astronomical observatory, and will host and operate the southern array of the Cherenkov Telescope Array, the world’s largest and most sensitive high energy gamma-ray observatory. ESO is a major partner in ALMA, the largest astronomical project in existence. And on Cerro Armazones, ESO is building the 39-metre Extremely Large Telescope (ELT), which will become "the world's biggest eye on the sky" and whose operations will be fully integrated into the Paranal Observatory.
For its User Support Department, within the Data Management and Operations Division of the Directorate of Operations at its Headquarters in Garching, near Munich, Germany, ESO is advertising the position of User Support Astronomer.
The User Support Department is the main interface between the La Silla Paranal Observatory and the Service Mode users of its facilities. The department is part of the Data Management and Operations Division which provides high-reliability support to the operation of the ESO facilities and to their community of users in the framework of an integrated end-to-end system and maintains the archive facility and its data holdings as a powerful resource for both scientific and operational use.
The User Support Department is looking for an astronomer with a strong and active research profile. The post holder should have a strong interest in maximizing ESO’s science output through conducting expert user support and contributing to the development of efficient processes, tools and high-quality documentation for the user community.
The successful candidate will be responsible for the support of Service Mode users of the La Silla Paranal Observatory facilities and of VLT and/or VLTI operations.
As an astronomer and member of the ESO Science Faculty, you will be expected and encouraged to conduct astronomical research and participate actively in the scientific life of ESO. Research in areas directed towards using the capacities of the VLT/VLTI and ALMA and future capabilities of the ELT will be strongly encouraged.
We offer an attractive remuneration package including a competitive salary (tax free), comprehensive pension scheme and medical, educational and other social benefits, as well as financial help in relocating your family and the possibility to place your child/children in daycare.
The contract is for a fixed term duration of three years, and is subject to successful completion of the probation period. There may be a possibility of extension(s) subject to individual performance and organisational requirements as defined in the applicable policies and staff rules and regulations. For any further information, please visit ESO's conditions of employment.
Career Path: V
If you are interested in working in areas of frontline science and technology and in a stimulating international environment, please visit http://www.eso.org for further details.
Applicants are invited to apply online at http://jobs.eso.org/. Applications must be completed in English and should include a motivation letter, CV containing a publication list and a research statement. Also required are the names and contact details of three persons familiar with your work and willing to provide a reference letter. Referees will be automatically invited to submit their letter, however, applicants are strongly advised to trigger these invitations (using the web application form) well in advance of the application deadline.
Deadline for applications is 9 January 2020.
Interviews are expected to start soon after this date.
No nationality is in principle excluded, however, recruitment preference will be given to nationals of Australia, Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, the United Kingdom and Chile irrespective of gender, age, disability, sexual orientation, race or religion.